ZappioPrivacy Policy
This policy explains what data the Zappio app ("the app", "we") collects, why, and how it is protected. Zappio is published by 9451-1839 Québec inc. (Markaitek). By using Zappio you agree to the practices described below.
1. What Zappio is
Zappio is an IPTV player. The app does not host, provide or sell any content: you connect your own source (Xtream Codes or an M3U playlist) supplied by a third party. Zappio earns no commission and has no affiliation with those providers.
2. Data we process
Zappio is "local-first": most data stays on your device. Some data leaves the device only if you create an account for synchronization.
- Account (optional). If you sign in with Sign in with Apple or Google, we receive your email address and an account identifier. With Apple's private relay, we only see an anonymized address.
- Synced profile and usage data. Your profiles, favorites, resume playback and watch history, so you can find them on your other devices.
- Your IPTV source credentials. The server address and your credentials (Xtream or M3U) are kept to access your streams. They are encrypted before storage.
- App settings. Display preferences, language, parental-control PIN (stored encrypted in the device keychain, never in clear text).
We do not collect location data, show no advertising, use no advertising trackers or third-party analytics SDKs, and never sell your data.
3. Why we process it
- Authenticate and secure your account.
- Sync your favorites and resume playback across devices.
- Let you access the streams of the source you configured.
- Operate and improve the app's features.
4. Where data is hosted
Account and sync data are stored on our own server (self-hosted Supabase) located in Canada. Access is protected by row-level security: an account can only reach its own data.
5. Sharing with third parties
We do not share your personal data with anyone, except: authentication providers (Apple, Google) when you choose to sign in with them; your IPTV provider, contacted directly by the app with the credentials you entered; or when required by law.
6. Retention and deletion
Your local data disappears if you delete the app. Your account data is kept as long as the account exists. You can sign out at any time and request permanent deletion of your account and data at support@markaitek.com; we act on it within a reasonable time.
7. Children
Zappio is not intended for children under 13. A "kids profile" mode and a PIN-based parental control are offered for family use, but account management is for an adult.
8. Your rights
Depending on your jurisdiction (GDPR, Canadian laws), you may request access, correction, portability or deletion of your data. Write to us to exercise these rights.
9. Changes
We may update this policy. The date at the top indicates the last revision.